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Knowledgebase

Troubleshooting

“My rash has returned” or “I'm experiencing a flare-up”

Updated

Issue

Some SmartLotion® users have reported that after clearing up their rash and progressing to a preventative routine that their rash returns.

What Dr. Harlan Would Do

In Dr. Harlan's practice he would recommend that patients return to applying SmartLotion® to the originally recommended protocol and tapering from there. If the rash still worsens while tapering, he recommends his patients increase the rate of applications. If applying every other day, increase to 1x per day. If applying 1x per day, increase to 1x per day and 2x per day alternating.

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